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Users stranded as OpenAI’s ChatGPT suffers major outage

OpenAI’s revolutionary ChatGPT platform, which has revolutionised the way people work and interact with Artificial Intelligence, is currently facing an unprecedented outage. The platform, which has over 100 million active users, is experiencing technical difficulties, leaving many users unable to access its features.

According to reports on DownDetector, a website that tracks outages and technical issues, the problems started at around 02:30 ET, with users reporting issues on the web, mobile, and desktop apps.

Furthermore, DownDetector highlighted that “More than 80 per cent of users are encountering difficulties accessing ChatGPT, approximately 14 per cent are unable to reach the website, and about 12 per cent are experiencing issues with the app.”

OpenAI has acknowledged the issue and says it is working to resolve it as soon as possible but has not provided a timeline for when the issue will be resolved.

Also read: OpenAI begins training of GPT-4 successor, forms safety board

The company’s status page says “ChatGPT is unavailable for some users,” adding that “we are currently investigating the issue.”

While minor outages have occurred in the past, this is the first widespread outage ChatGPT has experienced in a while. The platform’s popularity has grown exponentially in recent months, making this outage particularly disruptive for many users.

Some users have reported seeing a “bad gateway” error message, while others are simply unable to access the platform.

Arbiterz can confirm that as of the time of filing this report, the AI platform was still displaying “bad gateway.”

This is the second major outage ChatGPT has experienced this year, with the first occurring on February 14.

Also read: OpenAI faces possible restructuring to traditional company model

The platform’s reliability and uptime have been questioned in the past, and this latest outage will likely raise further concerns.

Despite the outage, OpenAI says it remains committed to providing a reliable and innovative AI productivity platform. The company will likely work to resolve the issue as quickly as possible and prevent similar outages in the future.

Samuel Bolaji

Samuel Bolaji holds a Master of Letters in Publishing Studies from the University of Stirling, Scotland, United Kingdom, and a Bachelor of Arts in English from the University of Lagos, Nigeria. He is an experienced researcher, multimedia journalist, writer, and Editor. He is currently the Editor of Arbiterz.

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