Lafarge Africa Plc has announced the launch of its Diamond Club, an exclusive club created to reward and recognize its trade partners who have consistently delivered big volumes of the company’s products to customers and end-users. The launch of the Lafarge Africa Diamond Club coincided with the 2021 Customer Service Week with the theme ‘The Power of Service’ and was held at Eko Hotels and Suites, Victoria Island, Lagos.
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Lafarge also formally unveiled the lead retail app ‘Navendor’ which enables customers to order the company’s products and services from the comfort of their homes and monitor the progress of the delivery by tracking the trucks assigned to handle their orders. The app also empowers Lafarge customers to send reviews of their experience of the delivery service and file complaints to the Customer Service of the company.
