The Nigerian Midstream and Downstream Petroleum Regulatory Authority (NMDPRA) has announced plans to punish retail outlets under-dispensing petroleum products to consumers calling the act “a serious breach of consumer trust “.
In a circular released on Tuesday, NMDPRA stated it would immediately take corrective actions against retail outlets that flout the new order stating “Outlets found to be under-dispensing, operating with improperly calibrated equipment, or otherwise compromising dispensing accuracy will be required to take immediate corrective action.”.
The regulatory agency also called on outlets to calibrate and verify all its dispensers in a bid to guarantee adequate measurement. “To safeguard the interests of consumers, all retail outlet operators are hereby directed to carry out immediate calibration and verification of all dispensers and totalizers.
‘This is intended to guarantee accurate measurement and ensure that consumers receive the full value of the product they pay for.” NMDPRA noted
NMDPRA further called on MEMAN, DAPPMAN, IPMAN and PETROAN to promptly notify their members of this directive and to support full compliance across the industry as persistent or serious violations will be subject to appropriate sanctions, up to and including revocation of the outlet’s license, in line with NMDPRA’s regulations.
