MTN is hiring Engineer – Operations Charging and Subscription to manage and coordinate information technology operations to ensure delivery of timely and effective IT services.
Description
- Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.
- Code applications in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities.
- Create and execute/coordinate technical test plans for application change, new deployment and upgrades.
- Participate in transitions of the application or technical architecture components to the testers.
- Fix any defects and performance problems discovered in testing.
- Monitor Service Performance to ensure maximum service availability.
- Ensure effective management of changes to minimize service disruption and maximize service availability and quality.
- Work with the Engineering and Delivery teams to ensure Quality and effective implementation of projects and changes maintaining maximum uptime of production services
- Work with other dependent teams such as Vendors, Service Management, Security team, Delivery and Engineering team, other Operations teams.
- Provide information timely for Audits and Security requests and ensure any gaps raised are closed.
- Ensure effective access controls to supported systems.
- Regular Stakeholder Engagement to understand business drivers and ensure system availability and performance to support the business.
- Ensure Incident and Problem resolution within SLAs
Education:
- First degree in Computer Science, Information Technology or related discipline
- Fluent in English
Experience:
3 – 7 years of experience including:
- Experience working in a medium-sized organization
- Excellent knowledge of IT support procedures, application construction, hardware technologies, systems integration and development techniques within the Telecommunications sector
Deadline: Oct 7, 2025
