Are you a recent graduate looking to kickstart your career in customer service? Carlcare Development, the company behind the after-sales service of leading mobile brands like Tecno, Infinix, and Itel, is opening its doors to passionate individuals eager to grow in the tech and electronics industry.
The Role: Customer Service Representative
As a Customer Service Representative, you will be at the frontline of Carlcare’s commitment to customer satisfaction. This role is perfect for those who are patient, detail-oriented, and eager to learn, especially fresh graduates looking to gain valuable experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Handle and resolve customer complaints effectively
- Provide accurate product information and support customers in making decisions
- Process online orders, returns, and exchanges
- Collaborate with the warehouse and shipping teams for order fulfillment
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Monitor inventory and update product listings when necessary
Who Can Apply?
- Qualification: BA/BSc/HND
- Experience: No prior experience required – recent graduates are encouraged to apply
- Job Type: Full-Time
- Location: Lagos, Nigeria
Why Join Carlcare?
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Gain hands-on experience in customer service and mobile technology
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Learn from industry experts in a dynamic, tech-driven environment
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Build transferable skills in communication, problem-solving, and customer engagement
This opportunity is not just a job—it’s the beginning of a rewarding career in one of Africa’s fastest-growing technology service companies.
If you’re ready to grow with a company that values innovation, customer care, and professional development, this role is for you.
