Standard Chartered Bank is Hiring a Priority Relationship Manager that will be based in Lagos
Description:
- Manage a portfolio of affluent clients, acquiring new customers
- Deepening existing relationship and growing their portfolio.
- Provide outstanding client experiences.
- Delivering advisory led wealth solutions and sale of wealth management products.
- Organized, follow-up leads, complete and record appointments, close customer requests.
- Support our clients to meet their financial needs, as they progress through their career and life-stages.
- Build relationships for the long-term and understand clients’ financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
- Keep abreast of market trends, new product offerings and the latest campaigns.
- Ensuring regulatory compliance in how the clients’ accounts are conducted
- Maintaining high service client experience standard for our clients.
Qualifications and Requirements:
Skills And Experience
- Manage Conduct
- Manage Risk
- Manage People
- Stakeholder Management
- Affluent Client Relationship Management
- Wealth Management
- Effective Communication
- Regulatory Environment – Financial Services
- Addressing Customer Needs
- KYC/CDD
Qualifications
- Minimum of B.sc
- Professional Memberships, i.e., required for roles for continuous development/ improvement/awareness of current practices etc.
- Bank training, i.e. mandatory & developmental – role specific, and regulatory/compliance bank wide & role specific, – E Learning – Anti Money laundering, Conflict of Interest, rejecting bribery & Understanding Sanctions
- Languages: i.e. those required for roles
- Banking knowledge and sales experience for at least 7 years.
- Excellent communication, interpersonal and relationship building skills.
- Ability to learn new products and services quickly.
- Market awareness and benchmarking.
- Management information.
- Work in a flexible and agile way.
- Courageous, creative, responsive, and trustworthy.
- Thrives in an international environment.
- Enjoys being in a team, engaging with co-workers.
- Motivated self-starter, identifying opportunities.
- Maintains a high standard of personal conduct and lives our valued behaviors.
