DHL Global Forwarding is Hiring – Field Sales Specialist – Abuja and Kano

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and pioneering cross-border express shipping since 1969. Would you like to join a business that connects people across the globe and make a difference? Then waste no time and explore DHL Global jobs to join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding Nigeria has an exciting opening for a Field Sales Specialist to be based in Kano. In this role, you will develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line, or market segment, in line with business strategy, financial objectives, Group guidelines, and policies. Join us now in connecting people and improving lives through DHL Global jobs.

In this Field Sales Specialist position:

• You will administer field sales plans and processes, including providing input for sales forecasting, budgeting, etc.
• You will deliver sales objectives and revenue growth for a defined geographic region, product line, or market segment.
• You will secure new business and build on existing core business through repeat orders.
• You will respond to inquiries, resolve problems, promote, and sell products/services.
• You will identify and contact prospective customers and build relationships to generate future sales and repeat business.
• You will check and understand the type and size of customer requirements and suggest products/services or alternative solutions.
• You will develop and deliver sales bids, presentations, and proposals, and conduct product demonstrations to customers.
• You will follow up with prospects, develop terms of sale, and close business by connecting a customer need with a DHL solution.
• You will introduce products and promotions to customers and deploy marketing campaigns as appropriate.
• You will build rapport and trust with customers by being informed about their business and market.
• You will coordinate with internal teams such as sales, marketing, operations, and service management to enhance sales and customer retention.
• You will support customer retention by staying in touch to ensure service satisfaction, providing useful information, and introducing additional services.
• You will identify problems that may not be clear in your area of authority and modify work methods accordingly.
• You will convince external parties—such as skeptical customers or institutions—who may be unwilling to accept proposals or where decision-making processes and standards are defined and mandatory.
• You will connect with and influence other specialist departments and third parties, e.g., external service providers.
• You may convince others to accept new concepts, practices, and approaches.
• You will build strong, trusting cross-functional relationships with DHL managers.
• You will understand customer and key stakeholders’ interests and concerns and advise direct reports, customers, and key stakeholders.
• You will provide technical guidance to line managers and employees.
• You will be an individual contributor who may manage two or fewer employees.
• You may direct the work of other lower-level professionals or manage processes and programs.
• You will coach and review the work of lower-level professionals.

Now, Here’s What We Need From You

4 years experience or more in the Freight Forwarding and Logistics industry

Bachelor’s Degree or equivalent experience/qualification

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals through DHL Global jobs.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html to explore DHL Global jobs.

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry. When people think of forwarding, we want them to think of DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service
• Our Vision: The Logistics Company for the World.
• Our Mission: Excellence. Simply Delivered.
• Our Purpose: Connecting People, and improving lives.
• Our Values: Respect & Results
• Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Apply today for the Field Sales Specialist role and explore exciting DHL Global jobs!”

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