The Divisional Head, Product and Program Management, is a strategic leadership role. This role is responsible for defining and executing the overall product vision and strategy. Specifically, for Operations and Technology within Interswitch. Interswitch group is hiring a divisional head program and product management. This role will oversee the delivery and operational excellence of the product development lifecycle.
RESPONSIBILITIES
Product strategy and vision
- Strategic vision and roadmap: Develop and champion a clear product vision, strategy, and roadmap aligned with Interswitch’s overall business objectives. Interswitch group is hiring a divisional head program and product management who will define market opportunities, identify user needs, and prioritize product initiatives.
- Product management framework: Responsible for creating a robust product management framework and a formal process for assessing market potential, and managing the overall product alignment with the Interswitch strategic goals.
- Product definition and prioritisation: Define detailed product requirements, user stories, and acceptance criteria in collaboration with stakeholders. The divisional head will prioritize product features and releases based on strategic alignment, market demand, and ROI. Interswitch group is hiring a divisional head program and product management to focus on these tasks.
- Market analysis and competitive intelligence: Responsible for conducting regular, in-depth market research, competitive analysis, and identifying unmet customer needs to inform product strategy.
- Product evangelism: Serve as a product champion internally and externally, effectively communicating the product vision and value proposition to stakeholders, customers, and partners.
- Stakeholder management: Collaborate with other Directorates and Business lines within Interswitch to ensure product alignment with business goals and to facilitate successful product launches. Interswitch group is hiring a divisional head program and product management to drive these efforts.
- Innovation and new product development: Identify and evaluate opportunities for research and new product development, ensuring feasibility and alignment with strategic goals.
- Emerging technologies: Responsible for identifying, evaluating, and piloting emerging technologies (e.g., AI, blockchain, Web3), latest trends in fintech/payment and recommending for integration into the product roadmap.
- Strategic partnerships: Develop and manage key strategic alliances to expand product offerings and reach new markets.
EDUCATION & CERTIFICATION
- University Degree in Engineering, Computer Science, Information Technology, or a related field.
- Master’s degree (MBA, MSc, or equivalent) in Business, Technology Management, or a related discipline is strongly preferred.
- Relevant professional certifications (e.g., SAFe Agilist, SAFe Product Manager, Design Thinking, Product Leadership, PMP, PgMP, PRINCE2) are an added advantage.
EXPERIENCE
- Minimum of 12 yearsof progressive experience in product and project management within the fintech or payments industry. At least 7 years of experience managing product or project management teams and Interswitch group is now hiring for this role.
- Deep understanding of product lifecycle management methodologies, including Agile and Waterfall, with proven ability to manage complex, cross-functional projects and deliver on time and within budget.
- Experience in the development and deployment of modern machine learning and AI, as well as experience driving and executing cloud and digital technology strategies, would be an added advantage.
- Experience building and supporting complex, high-concurrency SaaS products from the product manager role. Interswitch group is hiring a divisional head program and product management to leverage these skills.
- Experience working in an infrastructure engineering role would be an added advantage.
- Deep understanding and direct knowledge of software scalability and stability techniques for web-scale products
- Proven experience in developing and implementing AI/ML solutions in a relevant industry
- Strong understanding of AI/ML techniques, including model development, training, and deployment, would be an advantage.
- Exceptional leadership skills with the ability to motivate, mentor, and develop a high-performing product team.
- Advanced analytical skills for interpreting data, identifying trends, and making informed decisions.
- Deep understanding of customer needs, market dynamics, and the competitive landscape. • Excellent communication, interpersonal, and presentation skills.
- A strong technical aptitude and understanding of relevant technologies.