Eko Electricity Distribution Company (EKEDC) has initiated the distribution of free prepaid meters to its Band A customers as part of the Meter Acquisition Fund (MAF) scheme. This move aims to bridge the metering gap and enhance service delivery within its jurisdiction. Band A customers, who receive a minimum of 20 hours of electricity supply daily, are encouraged to apply for meter replacements, especially if their current meters are faulty or outdated. Applications can be submitted through EKEDC’s official website.
Understanding Nigeria’s Electricity Tariff Bands
The Nigerian Electricity Regulatory Commission (NERC) introduced the Service-Based Tariff (SBT) system to align electricity tariffs with the quality of service provided. Under this system, consumers are categorized into Bands A to E based on daily supply hours:
This classification ensures that customers are billed in accordance with the electricity supply they receive.
Benefits of Prepaid Meters for Consumers
Prepaid meters offer several advantages to electricity consumers:
By adopting prepaid meters, consumers gain greater control over their electricity usage and expenses.
EKEDC’s Commitment to Service Excellence
EKEDC’s General Manager, Corporate Communications and Strategy, Mr. Babatunde Lasaki, emphasized the company’s dedication to improving customer experience through technological innovations and efficient service delivery. He stated, “We encourage all Band A customers with faulty or obsolete meters to visit our website and apply for a replacement at no cost.” Lasaki also commended the Federal Government for its continuous efforts to bridge the metering gap and improve the overall performance of the power sector.
Eko Electricity Distribution Company (EKEDC) is one of the 11 electricity distribution companies in Nigeria, responsible for distributing electricity across key parts of Lagos and Ogun States. With a focus on service quality and efficiency, EKEDC operates under the guidelines of the Nigerian Electricity Regulatory Commission (NERC). The company services both residential and commercial customers, including some of the country’s most economically significant areas.
EKEDC’s coverage area includes high-density and business districts such as Victoria Island, Ikoyi, Apapa, Surulere, and Lekki. As part of its ongoing commitment to improve power supply reliability and customer experience, EKEDC has invested in initiatives such as:
EKEDC’s leadership team emphasizes technological innovation and strategic partnerships to enhance operational efficiency, reduce energy theft, and improve customer service delivery. The company aims to reduce billing disputes and increase customer satisfaction through transparent and consistent energy services.
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