The United Nations Development Program (UNDP) is hiring a Communications & Digital Engagement Analyst in Abuja, Nigeria.
Job Description
Please note the appropriate Tier indicated in the vacancy title and ensure that you are holding the applicable contract as defined below:
Tier 1: UNDP/ UNCDF/ UNV staff holding permanent (PA) and fixed term (FTA) appointments (defined as “internal” candidates)
Tier 2: Staff holding UNDP temporary appointments (TA), personnel on regular PSA contracts and Expert and Specialist UNVs with host entity UNDP
Tier 3: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.
About UNDP Nigeria Communications Unit
UNDP Nigeria Communications Unit plays a strategic role in promoting UNDP’s work by enhancing visibility, increasing public awareness, and fostering engagement with stakeholders, including government institutions, development partners, civil society organizations, and the media. The Communications Unit ensures effective messaging and advocacy to advance UNDP’s mission and mobilize resources for sustainable development initiatives.
The Communications and Digital Engagement Analyst support the implementation of the communications strategy and plans to ensure effective and efficient communication of UNDP with its partners, the media and targeted audiences. The Communications Analyst promotes a client-oriented approach geared to influence the development agenda, promote public and media outreach and mobilize political and financial support for UNDP.
Scope Of Work/Duties And Responsibilities
Summary of Key Functions:
- Contribute to the implementation of UNDP communications strategy and plans by conducting various communication related activities, producing communications products and performing quality assurance control
- Identify, propose and support communication opportunities and activities in line with the UNDP Nigeria Communications Strategy and work plans of office sections, projects and programmes.
- Provide writing, editorial and graphic design support for communication and public information needs of the Nigeria Country Office including concept notes, background information, talking points and briefing materials
- Draft success stories, human interest stories and other communications products that amplify the impact of UNDP Nigeria’s work for distribution on relevant channels.
- Provide photography and video production support for UNDP Nigeria events, launches and missions on an as needed basis
- Co-ordinate with communications solutions agencies (creative agencies, filmmakers and radio content producers, PR/media agencies, design studios for creative outputs), for the development of communication products and scheduling/completion of tasks
- Assist with the development and management of internal communications systems and activities. Support with preparation and organization of events e.g. workshops, high level events, conferences, programme and report launch, IPs and partners’ meetings.
- Establish and maintain the UNDP corporate brand style guide to promote visual brand consistency across all publications.
- Create and update style guidelines for print and digital materials
- Monitor application of the style guide across teams at HQ, regional and local levels
- Increase level of brand compliance across the organization
- Offer guidance and training on branding to internal teams and consultants producing branded material.
- Deploy multi-branding guidelines in collaboration with other partners and UN agencies
- Develop and oversee the graphic design of UNDP’s flagship products for print and digital usages to effectively communicate key information and engage donors, partners, and other stakeholders
- Design and produce digital communications assets such as reports, power point decks, brochures, one pager, social media cards, digital banners, etc.
- Design print ready assets such as brochures, roll up banners, flyers, etc.
- Design and reflow branded assets in multiple languages
- Maintain and update a set of branded templates on Adobe Creative Suite and Canva to allow colleagues to quickly create communication assets in full compliance with brand and editorial guidelines
- Improve branded assets and templates based on feedback from colleagues and main target audience groups
- Contribute to the production of engaging digital multimedia content to communicate organizational efforts, thought leadership, technical and financial information and achievements to a wider audience including partners, UN sister agencies, media, staff, and general public.
- Explore new tools and trends to help devise new audiovisual ways to create thought leadership products, tell impact stories and present financial services and instruments in a compelling, engaging and clear manner
- Provide technical support (recording, editing, coordinating etc.) to produce videos, animations, infographics, audio formats such as podcasts and any other multimedia content
- Support set up of video recording sessions of senior leaders, including set up of light, audio and video material Provide guidance to improve the production of digital multimedia content
- Collaborate with subject matter experts to collect accurate information and help break down technical and often jargony content into public facing messages and content
- Offer backup support for social media communications, analytics and webmaster/CMS maintenance to ensure an uninterrupted, high-quality online presence and facilitate knowledge sharing
- Assist with social media publishing and monitoring
- Support in maintaining and updating website content by using the Content Management System
- Coordinate with the communications team to publish and promote content
- Support in monitoring performance analytics of digital platforms
- Identify and synthesize best practices and lessons learned directly linked to programme country goals and activities.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
How to Apply
Interested persons can apply via the link here
Institutional Arrangement
Under the direct supervision of the Resident Representative, the Communications and Digital Engagement Analyst will work closely with the Deputy Resident Representative (Programmes), the Deputy Resident Representative (Operations), the Portfolio Advisor, and the Chief Innovation Officer to ensure that all communications efforts are strategically aligned with UNDP Nigeria’s priorities and visibility objectives.
Competencies
Core
Achieve Results
- LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively
- LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously
- LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt With Agility
- LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act With Determination
- LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage And Partner
- LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity And Inclusion
- LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
Communications :- Brand & quality management
- Ability to position a UNDP brand and uphold it to a high level of quality
Business Management:- Digital Awareness and Literacy
- Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value.
- Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends.
Business Management:- Partnerships Management
- Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies
Business Direction and Strategy :- System Thinking
Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
Communications:- Media relations
- Ability to develop media relations across all aspects of media work including relationships with media and preparing media materials such as messages
Communications:- Social Media management
- Ability to represent and promote the UNDP brand in virtual communities and networks
Business Development:- Integration within the UN
- Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work;
- Knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations
Education
- Advanced university degree (master’s degree or equivalent) in Communications, Media relations, Journalism, Publishing. Graphic Communications and other related fields are required. OR
- A first-level university degree (bachelor’s degree) in the areas stated above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience
Min. years of relevant Work experience
- Minimum of 2 years’ (with master’s degree) or 4 years (with bachelor’s degree) of experience at the national or international level in public relations, communications or advocacy.
- Experience in digital marketing and managing social media platforms;
- Experience in creating multimedia content and working with web-based management systems.
Desirable Skills
- Demonstrated strong professional working capacity to use the information and communications technology, specifically including website design and desktop publishing software is desired.
- Previous experience in developing and implementing communications strategies for organizations or projects is an asset.
- Experience in creating and updating style guidelines for print and digital materials is desired.
Required Langues(s) (at Working Level)
- Fluency in English (written and spoken) is required.