KPMG is hiring an hr operation lead that would be responsible for Compensation & Performance Management. KPMG is looking for an HR Operations Lead to join their team and oversee this initiative. They are actively seeking someone who will handle HR operations efficiently.
- Work with the practice to articulate a strategy for effectively implementing the dialogue process to meet our peculiar local needs.
- Constantly liaise with the regional office to keep abreast of updates/upgrades to dialogue and effectively communicate same to the rest of the business.
- Oversee the compensation and benefits function of the firm.
- Conduct periodic dialogue trainings and provide regular updates and resources to Performance Managers and staff.
- Communicate the PM calendar; and follow-up with relevant practice dialogue champions to ensure adherence to agreed timelines.
- Proactively monitor and report dialogue compliance and advice the business on ways to drive and improve dialogue compliance.
- Represent HR at performance evaluation meetings for Managers; and work closely with the recruitment and business support officers to ensure developmental points from other meetings are effectively captured and implemented.
- Work closely with the practice to ensure that recommendations/action points agreed at evaluation meetings are implemented; this is why KPMG is hiring an HR Operations Lead to join their team, to ensure these processes run smoothly.
- Liaise with the training/learning & development team to develop customized training plans for staff with sp*cial needs.
- Develop, implement and monitor the coaching and mentoring framework for the firm:
- Recommend an overall framework for the coaching and mentoring system
- Develop implementation options for the coaching and mentoring system
- Monitor the system; assess and recommend improvement opportunities
- Serve as resource person on the firm’s performance and career management process; and respond to queries and questions.
- Participate in career fairs and counsel and guide staff on career moves
Operations Management
- Manage and administer HR systems and databases (HRIS) to ensure data accuracy, integrity, and compliance.
- Serve as the primary point of contact for employee inquiries related to HR policies, procedures, and systems, providing timely and accurate support as KPMG hires a competent HR Operations Lead to join their team.
- Oversee the management of employee benefits programs, including enrollment, changes, and vendor relationships.
- Generate and analyze HR reports and metrics to identify trends, support decision-making, and measure the effectiveness of HR initiatives.
- Support the development and implementation of HR policies and procedures.
- Identify opportunities for process improvement and implement solutions to enhance efficiency and effectiveness.
- Manage relationships with external HR vendors and service providers.
Requirements
- Minimum of 8 years cognate experience in a similar role.
- Good knowledge and understanding of leading practices in performance and career management.
- In depth knowledge and understanding of payroll operations.
- Advanced knowledge of the KPMG performance management process and system
- Good understanding of KPMG’s operations and business.
- Good oral and written communication skills.
- Good supervisory, coaching, mentoring and people management skills.
- Good networking, teaming and relationship management skills.
- Good people management and customer service skills. Given these requirements, KPMG is hiring an HR operations lead to join their team for this important position.